Privacy Policy

1. Introduction

Welcome to Actual Roofing (“we”, “us”, “our”). We are committed to protecting your personal data and respecting your privacy.This Privacy Policy explains how we collect, use, and protect your information when you visit our website:
👉 https://actualroofing.co.uk/

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which require businesses to handle personal data lawfully and transparently.

2. Who We Are

Business name: Actual Roofing
Address: Office 121, 20 Winchcombe Street, Cheltenham, Gloucestershire, GL52 2LY

Email: info@actualroofing-ltd.co.uk
Phone: 0145 245 2194

We are the “data controller” responsible for your personal data.

3. What Information We Collect

We may collect and process the following data:

Information you provide:

Name
Email address
Phone number
Address (if you request a quote or service)
Any information you submit via contact forms

Automatically collected data:

IP address
Browser type and version
Pages visited and time spent on the site

This type of data is commonly collected to understand how visitors use a website and improve services.

4. How We Use Your Information

We use your data to:

Respond to enquiries and provide quotes
Deliver roofing services
Communicate with you about your request
Improve our website and services
Comply with legal obligations

We will only use your data where we have a lawful basis, including:

Your consent
Performance of a contract
Legitimate business interests
Legal compliance

5. Sharing Your Information

We do not sell your personal data.

We may share your information with:

Service providers (e.g. website hosting, email providers)
Professional advisors (if required)
Authorities where required by law

We only share data when necessary and ensure appropriate safeguards are in place.

6. Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes it was collected for, or as required by law.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data transfer (data portability)

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled.

8. Cookies

Our website may use cookies to improve your experience.

Cookies are small files stored on your device that help us understand website usage and improve functionality.

You can control or disable cookies through your browser settings.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact: